All our creations are handmade and customized in our workshop in France.

It's very simple: take a flexible tape measure (like a sewing tape measure) and wrap it around your pet's neck, where the collar will naturally rest.

👉 You should be able to slip two fingers between the tape and the neck — this is the right fit for both comfort and safety.

All our products are handcrafted in our workshop.

Without engraving: ships within 2 to 5 business days.
With engraving: ships within 3 to 10 business days.

Weekends and public holidays are not included in these timeframes.

Yes! Our BioThane, TPU, and Hexa accessories are designed to withstand daily use.

They can be used:

💦 In the rain
🌊 At the sea
🏞️ In rivers or lakes
🐾 In the mud
❄️ In the snow

They are waterproof, easy to clean, and do not retain water.

👉 After swimming in the sea or an outing in the mud, we simply recommend rinsing the accessory with clean water and drying it with a cloth to preserve its appearance and buckles.

Biothane is a durable webbing (a very strong material) made from cotton, Kevlar, polyester, and nylon. Unlike leather, it doesn't crack, dry out, and most importantly... it's unbreakable!

The result? A lightweight, flexible, waterproof, easy-to-clean accessory (a quick wash with soapy water is enough), and it doesn't retain odors. All 100% vegan, durable, and approved by snouts and their humans alike 🐶.

No. In accordance with regulations, personalized creations (engraving, first name, custom dimensions, etc.) cannot be returned or refunded, except in the case of an error on our part or a manufacturing defect.