All our creations are handmade and customized in our workshop in France.

It's very simple: take a flexible tape measure (like a sewing tape measure) and wrap it around your pet's neck, where the collar will naturally rest.

👉 You should be able to slip two fingers between the tape and the neck — this is the right fit for both comfort and safety.

Yes, for free!

At Pattababoune, we custom-make the collar without any extra charge, regardless of your pet's size (dog, cat, or other).

👉 Simply enter your pet's exact neck circumference in the dedicated box to the right of the product options before adding your item to the cart.

Each creation is then specially made according to your measurements.

All our products are handcrafted in our workshop.

Without engraving: ships within 2 to 5 business days.
With engraving: ships within 3 to 10 business days.

Weekends and public holidays are not included in these timeframes.

Yes! Our BioThane, TPU, and Hexa accessories are designed to withstand daily use.

They can be used:

💦 In the rain
🌊 At the sea
🏞️ In rivers or lakes
🐾 In the mud
❄️ In the snow

They are waterproof, easy to clean, and do not retain water.

👉 After swimming in the sea or an outing in the mud, we simply recommend rinsing the accessory with clean water and drying it with a cloth to preserve its appearance and buckles.

Good news: these materials clean in a flash!

A little water, soap, a cloth... and hey presto, it's clean.

Yes. Laser engraving is done directly on the material. Over time, some fading may occur depending on use, friction, or exposure to the elements. This does not affect the quality or strength of the accessory.

No. In accordance with regulations, personalized creations (engraving, first name, custom dimensions, etc.) cannot be returned or refunded, except in the case of an error on our part or a manufacturing defect.

Our collars and leashes are made from Biothane, a strong and durable material. However, some colors, particularly neon, pastel, or very light shades (such as neon pink, peach, or lemon yellow), may change over time.

This is a natural phenomenon and may manifest as:

• gradual lightening
• loss of vibrancy
• a contrast between the inside and outside of the collar

This can be exacerbated by:

☀️ Prolonged sun exposure

💦 Repeated swimming

🧴 The use of anti-parasitic or chemical products

Our tips for preserving color vibrancy:

• Rinse with clean water after each outing, swim, or treatment
• Avoid leaving the accessory exposed to direct sunlight when not in use
• Store away from light (bag, drawer, box, etc.)

Biothane is a durable webbing (a very strong material) made from cotton, Kevlar, polyester, and nylon. Unlike leather, it doesn't crack, dry out, and most importantly... it's unbreakable!

The result? A lightweight, flexible, waterproof, easy-to-clean accessory (a quick wash with soapy water is enough), and it doesn't retain odors. All 100% vegan, durable, and approved by snouts and their humans alike 🐶.

Less known but just as effective, TPU or Hexa webbing is a leather alternative with a slightly rubbery coating that is a little more rigid for TPU.

It resists water, wear, bacteria… and the wildest adventures.

Flexible, hypoallergenic, and washable with soapy water like Biothane, it is ideal for leashes or long lines that you want to keep for a long time, without compromising on comfort or safety.

Contact us via our contact form or on our social networks. We will be happy to answer you.